Mr. Nice Guy - State St.

I have met Ashley at this location 3 times and each time she has recommended products that are exactly what I wanted/needed! Not only is she an amazing budtender, but she creates a comfortable atmosphere and a great relationship with her customers!

i love mr nice guy.im new to this establishment its not far from my apartment.im glad i discovered these guys.the staff is very friendly tue flower is top notch.there very budget friendly and have good flower on there 5 dollar rack.this place stole me away from OG they have superior flower.got a great deal here for 4/20 to.melony and caleb are best budtenders

Best deals in town. Great service and information from Ashley and Serena.

I enjoyed the characters in the area. Their enthusiasm and knowledge about the strains of marijuana is impressive. Also the fact of them being so chill and simple to just have any type of conversation they connect so well. That being said they are generous based on the discounts days they have. I really enjoyed the hospitality and the respect within this area. I defiantly will come back here, since I’m out of state ;)

V well set up and super friendly. Also, there was the cutest kitten wondering around the shop. Honestly a delightful lil surprise. ✨

Very very impressed with this little shop. First and foremost, lets just say Serena is by far the absolute best budtender ever!!! Not only does this little lady know her stuff, but, she is the one picking the buds to come over from their main location. The eye for quality this young lady has is beyond astonishing!!! I'm a huge ass of a conissour. Not to toot my horn... but, I've traveled all over the world experiencing the fruits of the cannabis plant. Mr. Nice Guy provides quality above and beyond what most shops carry in Salem. If you are a true lover of quality flower than look no further than the Mr. Nice Guy... you will indeed leave a very happy customer!!!

I love this place! I save so much $, they have the friendliest staff. greatest products and prices in town.

I used to love this place but their prices jumped to an outrageous amount. Their top shelf is now 400 an oz I never paid prices that high back in black market days and the flower is definitely not worth 400. They also used to have a special on Thursdays for their high priced flower so you could get a little discount and they also took that away. I will definitely be shopping somewhere else which is unfortunate because I used to LOVE their flower and prices but it’s 2019 and we’ve been legal for years and asking 400 for an oz of stem filled mids at best is a joke.

I never leave bad reviews. Two decades employed in variations of customer service/retail have given way to tons of grace for my fellow behind the counter types. Everyone has a bad day now & then. Some folks are new to the job. Shit happens. But tonight. This was without a doubt the worst customer service experience I’ve ever had anywhere. And I’m appalled just enough to say it out loud: I will never return to this place again. And sure. I’m just one customer. And while I’ve probably only spent $200-300 there since I moved to Salem a month & a half ago, I’m bummed because I thought I’d found my weed store. And most of my experiences before tonight were excellent. I’ve actually never really had a bad experience at any dispensary before tonight. I think that’s partly why I find the whole thing so unconscionable Budtenders are usually awesome. It’s a f’ing betrayal of the trade. Long story short: my cartridge that I bought two days ago leaked. I did all I could to revive it. It’s been a frustrating mess throughout my day. But it was half empty and I hate returning shit. Finally tonight, I couldn’t even get air through the f’ing thing. It ruined one of my pens because I leaked through the bottom (I’d never seen one do that before) and all I wanted was to exchange my useless half full cartridge for a working half gram cartridge and instead I was treated like a criminal. Seriously. At first, my dog & I walked in & I realized I didn’t have my ID. The gal’s eyes widened, her manager came out of the back room (now, just to be clear, I’m a small woman. And I fully understand the world is different for women and sometimes we feel unsafe and the cause needs no debate. That said, I’m 5’2” so not exactly an intimidating presence) I was told to leave immediately because I couldn’t be there without an ID. I asked how long they were open as I was leaving and they couldn’t even answer that question. I had to leave. And I get. It’s the law. I obey the law. Hell. I didn’t even start using weed until it became legal! All I wanted to know was if I would have time to walk all the way home and back with my ID. But that was too much for them to answer. All they could say was that I had to leave immediately. So I walked home. Got my ID & walked back. I decided I would forget about their gross overreaction before and start fresh. Present my ID and calmly explain my situation. I fully acknowledged that the cartridge was only half full. I wasn’t asking for a refund or a brand new full cartridge. I totally admitted that more of it was vaped by me than had leaked out. Although a good deal had indeed leaked. But I anticipated and acquiesced, yes, it’s only half full. And it’s also unusable. As it has been all day. The bit that had been used by me required such force of suction there was very little enjoyment in it. It was only after hours of frustration that I finally gave up and assumed they’d trade the useless half gram of live resin cartridge they had sold me for another half gram cartridge that is workable. It’s handy that those things come in half grams too. It made sense to me. Frequent customer comes in. Makes the reasonable request that they actually honor the guarantee they make sure to exclaim at time of purchase. I honestly assumed they’d be reasonable. And good lord. I was wrong. They’d made up their mind before I even returned with my ID that they didn’t want to help me. And the inept manager whined her canned response at me, having no fucks to give for me and my live resin. It blew me away. These two vapid stepford budtenders showing zero concern even though I was the only person in the place. The two of them couldn’t figure out a way to do right by their customer. And I know customers can be assholes. And by the end of this interaction I was definitely one myself. I also know from having been a person on the other side of other counters that swapping one half gram cartridge wouldn’t have lost anyone any money. And it would have insured my return very soon. In fact, I’m losing money. My money (and I’m sure that store has more money than I have right now) is wasted on unreachable resin in its cartridge prison. But who cares about the customer. Not those gals. In fact, when another customer entered, they asked me to leave. As I was trying to leave my number for their managers to call me so I could complain, they accused me of becoming threatening or something and in their shrill unison repeated that I had to leave. I was treated like a fucking criminal. I mean. It’s crazy to try to describe it. The guy behind me must have thought I was crazy. But it made no sense that they could do nothing for me except make me feel like a pariah. And I know I was angry. And I’m sure I was assertive in my expectation that they’d do the right thing. They failed. It wasn’t just that they didn’t honor their guarantee. It’s how they behaved. I know I don’t look my best right now. But no customer deserved the treatment I received tonight. Again. I never leave negative reviews. I hate writing this one. I also just can’t let this go unspoken. I’m stunned. Disappointed. Angry. Embarrassed. And humiliated. And on top of all that, I still can’t get anything out of this goddamn cartridge. Overall, this experienced sucked. And no I will never recommend you to a friend.

They have had different deals every time I’ve shopped there so I’ve been able to really try different types of products. The environment is amazing the customer service is impeccable the bud is perfect everything about this place is perfect .

Nice environment with a variety of options! Pre rolls are amazing. I definitely recommend

Service was great at the front desk and with bud-tenders. They have a lot of varied products.

Great, friendly staff and convenient location.Great experience overall however and will use again.

I come here all the time and they service is great !! I like coming here because they always have new cool strains.

Every time I’ve ordered from here the deals, service and product are always fantastic. They are never out of stock on what I want and their customer service is great. This place is literally straight out of a weed fantasy.

The staff is so knowledgeable and understanding of your health issues. This is by far the cleanest facility i have been to

Just moved to the area good thing i found this place. my new spot for sure

Awesome service, cool people . I will definitely be coming here more and more

Had different variety of fire bud to choose from and the staff is super chill.Very helpful staff. Love going there feels like home.

Plain and simple. All the weed looks dank and potent. 10/10 shop will be back again.

Staff is friendly and knowledgeable of all products. Very impressed with the variety of product and the great customer service! I came here last time to check them out.

Very professional! Greeted with smiles! I’ve been here twice so far, and I’m overwhelmed with how comfortable the environment is and how knowledgeable the staff are.

Great prices and a good selection. Staff is helpful.

We come here all the time because they are the absolute best! Great deals, and great people;