Justice Grown - Dickson City

They sell defective cartridges. Tell patients “All sales are final” and it’s up to the customer to call Ilera Healthcare themselves regarding exchanges. When Ilera rep filed all paperwork and submitted it to Justice Grown, no the the useless pharmacist and the pea brain manage use every excuse in the book to not exchange necessary medication when the customer does what they say and Ilera tells them to accept the exchange. That’s bad business to take peoples money, sell defective product then hide behind locked doors and security to do absolutely nothing but make lies and excuses. It’s the business choice why they’re not accepting refunds which is far from how a dispensary operates. Call any dispensary and they tell you they’ll gladly exchange it. Yet for Justice Grown, they make up lies that it’s “State Regulations” which It’s not. No business has any business selling patients medication, then leave them high and dry when their product doesn’t even work. Shame on them for not doing what a REAL business or a REAL pharmacy would and that’s ensure the “PATIENT” gets the “PRESCRIPTION” they paid for. BBB and CONSUMER AFFAIRS have been contacted since NO BUSINESS SHOULD OPERATE THIS WAY.

I frequent the Edwardsville location, however, I decided to give their new location a shot. I was like a disappointed in all honesty. Whenever I would visit JG in Edwardsville, the staff always took the time to answer my questions, teach me some new things, and the list goes on. However, the knowledge and patience is missing from this crew. Will continue going to the other one though!

Everyone is very knowledgeable and kind. Setup and service is fast! Love this place!

I would visit only if you know exactly what you want. On the plus side the place is clean. What I was told about a product was not true hence how can you trust.

I want to start off by saying the customer service is phenomenal. I was greeted by a young woman named Sarah, who was knowledgeable, very nice and answered every question I had an trust me there was a lot. I ended up having a bit of an issue with a product that I purchased at a different dispensary. When the other dispensary refuse to return the product that I had purchased from them 20 minutes prior from arriving at Justice grown..... and I had already went ahead and purchase 2 great products from Justice that I ended up having to return one of. I then spoke with Morgan and Andrew who are amazing and very understanding return the product without any issue. Then proceeded to tell me that the other dispensary completely lied about there return policy. Anyway I had a great experience at Justice grown and thank you very much Sarah, Andrew and Morgan.

Shout out to Sarah. Happy, friendly, and very very thorough.

My 2nd time in a dispensary and I was taken care of immediately and all my queen were answered friendly and professionally

It's really sad I drove a half an hour to get my birthday discount and paid more than the items were listed for. I paid $43 for something that was on sale for $36. Doesn't make much sense to me. Instead of charging what they had the items on sale for they charged full price.

The customer service is horrible. They never have any flower. They don't care weather or not you get the product you're looking for. Just an all around thumbs down. Sad, I thought I was going to like this location because I can't stand the Edwardsville location either. Need to stop acting like they have their noses in the air! Won't be coming here again.

Everyone here is extremely helpful and knowledgeable! Cheryl and Sarah in particular were spectacular. Great experience :)

Very knowledgeable staff. They were very helpful and kind. They made sure I got what I needed.

Staff is the main reason I come to this dispensary. Sarah is always so nice. She takes the time to answer my questions and make sure I fully understand what she's explaining before I leave. She is very knowledgeable and even sweeter. All the employees (wish I knew their names) are just as nice. It's a great atmosphere, always positive. There's hardly ever a line and when there is one, it moves quickly. I always enjoy it when I stop. Staff, location, atmosphere, service, prices, and quality are all topnotch. What else do you need in a dispensary?

Absolutely Love this place. Great prices wonderful staff. I don't live far so I visit often.

Beautiful Location ! Store Is Very Clean And Organized ! Staff is friendly and were able to explain each product in detail . I felt overwhelmed at first but Jason really made me feel comfortable . I will definitely be back !

Any pammj patent knows the hoops we have to jump through to get a credit; I got a FarmRx cart, that had lip marks on it, sent the pics and info to Frx, they obvs gave me the credit, but Justice will not honor it. I was bullied by some guy mgr, after the lady acknowledged and said I was owed it. he tried intimidating me, lied trying to say that Frx wasn't go to credit me... I emailed the Frx rep, and he denied what the mgr had said. So, after the $$$$$$ I spent there, I'm done and won't ever go back.

So,so sorry I said it was open on Sundays I was wrong sorry everyone

I loved the energy in this dispensary. Sarah was awesome! She was friendly and super helpful. They had a good selection and I felt welcomed there the moment I walked through the door. All round good vibes from this place. Totally recommend!

Staff was extremely knowledgeable and courteous, especially Nick Giuffrida

Great atmosphere and quality just a bit too pricey for me

So friendly and knowledgeable. They always treat their patients so well! I love coming to justice grown, and I recommend them to everyone I can!

My bf goes in and raves about Marissa, Helen, & Sarah so they must be amazing. Great timing and great service. Thank you ladies for keeping him happy!!

Super helpful and friendly staff. Eager to help. Morgan especially was knowledgeable about finding me the perfect product every visit with a smile!

I visited this location for the first time on Saturday. I immediately saw two familiar faces, Sam and Morgan. They helped me out with my purchase and as always, were incredibly knowledgable and helpful. I just wanted to give them a shout out!

Jason and the staff at Justice always assist in finding what works right for me. They’ve given me more information about cannabis than I’ve found online and have helped me along with medicinal cannabis. This crew knows their stuff and never fails to deliver. Thank you Justice Grown!!!!!!!!!