Have a Heart - Bothell

I placed an online order on the day of their Stash Dash deal at 10am and it was confirmed at 1015am ready for pickup. I left special instructions to let the staff know that I would be in later to pick it up during the sale time. When I arrived at location around 930pm the line was out the door, literally. I waiting in line for an hour and finally made it to the counter. They informed me that they did NOT have the item I requested. I was furious. I had my high hopes shattered in seconds. They told me “we don’t see the order in our system”. Which is a lie because the order was already confirmed on their system and that’s how I received my text message saying ready for pickup. If they didn’t have the item I should of been made aware. They had all day to tell me before i made the trip. I drove from Lake City to Bothell and waited in line for an hour only to be lied to. Absolutely unacceptable. Someone took the item out and gave it to themselves or someone else; either way it affected me in a bad way. I walked out and bought nothing. I advise doing the same.

May have a heart, but they do not have a brain. No incentive to preorder (no discount, no preorder line), disorganized and slow service whether they’re busy or not, small cramped little room that’s way too crowded usually. Better options exist.

This place has normally got some solid deals, and they carry some high quality regs for decent prices. I only buy their prerolls, but it never leaves me dissatisfied. The staff is extremely knowledgable about their products and could recommend you something for anything really. It’s the local shop homeboy!

Budtender with the red beard was very helpful even though I was only buying a $5 preroll... will be back to spend more here for that alone!

I was standing in line for the registers as the next one up. When the budtender notices the person behind me is an employee and helps her first. Sorely disappointed.

Very nice shop! A lot of variety. Good top shelf .Good people. And also discounted stuff. 👍🏼

I stopped into this shop on Saturday because a coworker of mine recommended it. I was originally stopping in for a specific salve for pain relief. The budtender asked me if it was for pain and recommended the Flow gel from Fairwinds and I decided to try it and it's been working wonders! I've shared it with some friends and it's been helping them a lot too. Thanks for the wonderful recommendation. Super knowledgeable staff and I'll DEFINITELY be coming back here!

Just stopped in to pick up a dub that I ordered online. It was quick and efficient but there was nothing but good vibes coming from the back and that was awesome. Keep up the work.

I personally go to Have a Heart at any location but this one is closest to home. They were a great dispensary pre I-502 (ie legalization) in the U-Dist. Location. They were particularly noteworthy; typically selling the best of the best of the industry brands/products, always providing excellent customer service, best of all..again typically...were the best priced. #LoveAHeart”

This is absolutely my favorite pot shop. Everyone is super helpful, efficient, and friendly. A special shout-out to Becca! She has never steered me wrong, in fact, I'm heading back to get another joint she recommended, because it was perfect. She listened closely to what I wanted and effortlessly suggested the best thing. On top of it all she's super cute and sweet!!!

They are the nicest, most knowledgable, and professional staff. They have a great selection and good prices.

Amazing people and dope deals!

Love this location. Have a Heart by far has the best selection and prices of any other recreational MJ store on the east side. Highly recommend.

Very wonderful budtenders! Very knowledgeable and great customer service! Want to give mad shootouts to my man Will! Always know what to recommend when your not sure of what you want!

The staff is incredible here. Wish it was a little bigger so they could spread the selection out. It was difficult to figure out what I wanted because everyone was so close together.

horrible customer service. great selection.

Great

Was checking out your website because I'm on disability and I shop in bulk. $100 is my budget per month. I raced to your store today after checking your website and you were advertising G13 by Perma for $45 / 28g. I took a picture of your advertisement listing the product , because I have memory issues. The female budtender asked me what I was looking for. she appeared kinda clueless when I said what I was looking for. i then showed her the pic on my phone and then i pulled up the Leafly website with Your Store , and showed her the advertisement. She said we dont have it after it was updated 4 minutes ago , and instead of offering me an alternative or showing me some sympathy for heart discontent , I left with a bad taste in mouth and disappointment. Maybe next time ?

I have been shopping here since they opened their doors. Love the bud tenders and their stash.

great

Not only is this store wonderfully clean and beautiful, there are literally so many options it puts other shops to shame. The budtender who helped me is named Jade, and she answered all my questions and helped me figure out exactly what would be best for my needs. She was upbeat and professional, and was very knowledgeable about the product. I would absolutely recommend this to anyone. Best prices, best products, best budtenders. Period.

Hands down the best shop! Always willing to help me find the best strains and don't mind my extreme pickiness with the consistency of the different oils. Always willing to help get the best deals for my money too.

great

Fav place.