Greenside Recreational - Des Moines

Don't go here. Service, prices, product, atmosphere, everything is bad. Except for their new parking lot surface. Avoid this place because it drains not only your pockets but your energy. I wish I could rate it lower than a star.

This was my first time visiting Greenside in a while just because it was the closest shop to me at the moment. There was a new budtender with the worst attitude I've ever experienced in my visits at Greenside! It was insane how angry and annoyed my budtender looked by me! I usually don't even write reviews but I felt like it was absolutely necessary this time. I walked in and told the guy exactly what I was looking for in what price range, and he pulls stuff off the shelf that's the exact opposite of what I said and more expensive than what I asked for! It felt like the guy wasn't even listening to me. There was no emotion on his face at all. Just a blank stare the whole time. Never saw the slightest smile once. I eventually walked out and drove further to another shop in Burien because my overall experience made me so uncomfortable. A lot of people bash this store and it's like the employees there don't even care! Fix the attitude and it might help you guys out

I went into this place on 6/21/2015 (Sunday morning). I waited outside for the place to open up. Soon as they opened, I went in and was met by a security guard named "Fletch" that acted like I was having my mugshot taken at a jail booking. I showed my ID, and he asked my to take off my hat. I did, and put it back on. Then he got shitty about it because I didn't turn somewhere to face a camera. Well excuse me, I don't know where all the cameras are in your store, and I've never had to go through this when I came to this store before. Apparently people have to take off their hat and turn their head for the camera. The security guy was extremely rude during the entire process acting like I should have somehow known what they do here. I had muttered "jesus christ" at the end of it, and walked off into the room with all the weed, after he ok'd me. He proceeded to yell at me through the shop "is there a problem sir?" he kept saying. Finally I turned around out of the pot room, went back in the front room where all the glass is at, and asked the girl at the counter for a business card and the name of her manager. I did not speak to the security guard the entire time until I left the store. He proceeded to follow me out, still barking at me wanting to know if there was a problem and said "we can take this outside". As soon as we got outside he started yelling at me with profanity, and told me I'm also tresspassing, and when I pulled out my phone, he claims I'm not allow to record anything (I was standing on the sidewalk outside) He continued to yell and scream at me, accused me of going there just to start a fight (really, I sat there for 15 minutes before you opened, because my intent was to fight with you right?) He told me I'm a pathetic person and that I must be really alone in life, continued to swear at me, which I gladly returned the favor after the way this guy acted. He continued to get in my face, literally a few inches from my face, and threatening to call the police on me. I told him, go ahead, I'll call them for you because I've done nothing wrong, and I voluntarily walked out of the store to begin with because of his constant yelling at me inside and making a scene. Some red head kid came out shortly after and asked what was going on. I clearly told them both that my issue was how rude this security guy was with the process. They claimed it's state law. The security guard kept telling the kid he needed to call the cops. The kid pretty much just sat there seeing how ridiculous he was acting, but never the less, the security guard kept screaming for him to call the cops. I told him I would be posting this on Yelp and other review websites for the way he was treating me. He said "go ahead, cry more about it, plenty of other people do the same thing and guess what we still have business here, you don't matter" The redhead kid pretty much asked me if I wanted him to call the police. I pretty much told him go ahead, I've done nothing wrong here except try to go in your store and spend my money here. Red head kid says "well you're making a scene here and we can't have that". Really? I'm making a scene? I didn't utter a single thing except the words "jesus christ" when I was in your shop. I wasn't rude to anyone, I didn't yell at anyone across the entire store like the security guard kept doing. Then he proceeded to follow me out and verbally abuse me, saying all kinds of inappropriate things, referring to insulting my personal life (this guy doesnt even know me) and yet I'm making a scene? You know... I've been to plenty of shops, I've never had someone line me up, tell me to take off my hat, and turn and face a camera, in the rude manner that this security guard did. I've also never had a security guard flip the hell out like this guy did. Never once in any other shop has this been my experience. State law my ass. This security guard just did not like any attitude what so ever. Well guess what, when you treat people like shit, you can expect someone to not like it. All I said was jesus christ... if that's enough of a reason for this guy to flip his lid in the manner that he did, and verbally abuse a customer over it, then that guy shouldn't be working with people anymore. I will NEVER come back here again after the disgusting behavior and at this point, the way the security guard treated me, I will be filing complaints with the city and appropriate agencies. That guy is abusive and emotionally unstable. Someone needs to lay off the steroids.

I felt like I was walking through airport security, very uncomfortable atmosphere. selection was decent although the bud tenders seamed a bit absent-minded. personally I'd skip this place and drive further just for better service.

First of all, their menu is never accurate. Anytime I have gone there to get something on their menu 4 out of 5 things they say are gone. Their excuse is it "sells fast". Yeah, ok. Other stores do not have the problem to the degree this place does and it points to them just not properly updating and claiming to have this or that in stock just to get you in. Be forewarned, their menu is never correct (always MUCH less than they show for strains). The other thing that is ridiculous is the ID thing. Sure I get it, but the guy at the door needing me to "take it out" of my wallet and look at it with the mag to make sure it isn't fake is ridiculous. I am over 50 years old and it is very evident I am over 21. The ID checking they use is just over the top and annoying to the customer. then you get into the buying method. A long line where you cannot even approach the items to read them through the glass or anything and must wait to pretty much have your number called. Very stupid system compared to all the other stores I've gone to. My last experience was my final one. Too many other good stores to put up with this.

I have had multiple bad experiences here. Most recently, an employee seemed to be hoarding a joint testing higher by offering advice that one should get "one of each". He attempted to say I should buy some rating as low as 19% and that the percentage had literally no effect. That is advice that I disagree with based on my years as a medical patient, "chronic"-led on this page. Back then I learned to avoid dispensaries that tried to horde the product or introduce confusion over what was actually testing well. It was the refusal of the employee to give me the order I asked him to follow through with. He refused to give more than two of the joints, going as far as to only put four in the bag. That kind of disrespect is something that I advise against accepting. There are great shops a short drive away that make up for the travel cost through better pricing alone, let alone quality and service.

I went there and asked the budtender if they had any GDP prerolls and she told me Yes! She went into the back to get the product but she returned and said they were out. Ok. She then informed me they had some other weed that had purple in the name. I looked at it and it was a sativa dominant hybrid! I go in trying to get an indica and she didnt even know the difference! Knowledgeable budtenders would be helpful. I literally live 2 blocks away from this dump but Im done with this place!

I wasn't impressed . It seemed kind of ghetto not going back

Every time I go here, it's ridiculously busy. Expensive flower, long lines and not a lot of good service.

Way overpriced. Go here only if you want to be treated like a criminal!!!! "Take your I.d. out of your wallet",,,,,,,"take your hat off and face the camera" WHAT????????I will never be back and I hope this practice kills your business.

Drove here specifically to make a large purchase with my credit card. I get everything I need then they tell me when I'm cashing out that they are having issues and cannot accept a card. Why don't you tell people first? Are you afraid people will go somewhere else? He said there is an ATM, no sh#$. I'm not cash advancing a card to pay high prices on crap product. 

I have been shopping at Greenside for several months now. After reading several reviews, I wanted to give one also. This is a good shop and as a newer business in a newer market they are still in the process or growing and adapting. Security at the front door is always kind and friendly. I know they have a job to do especially in that specific location so I don't mind pulling and showing ID. In the back is a series stalls and a huge staff to help what I have seen as a VERY busy place. it does tend to be really loud in there, perhaps some acoustic tiling and or rugs would help. The staff are knowledgeable, friendly and helpful. They listen to what you're looking for or need and make good recommendations. I've been sticker shocked a few times but have either found something less expensive to suit my needs or they have explained it well enough for me to make the purchase. Because it is so busy at times I have felt rushed but I don't feel it was by the person helping me. I wish the selection/display was the same at each station. It's a fine line tor walk... too much product or not enough. I'd like to see them come up with a more clean, less cluttered display that is the same no matter which stall you're at. But that's just my opinion! They carry so many different strains and brands- my favorite strain is often out and different stains can be less money elsewhere but of a different brand so it's hard to know if its a good deal or not. They do take credit cards but with a $3 fee. With that said, I do recommend Greenside. They are a good shop.

If I can give zero stars I would! I was told to leave my purse at the door because it didn’t meat the requirement size. Mind you I’ve been here a plethora of times and not one time have I been asked to leave my purse. I explained to him it was my purse and had all of my personal items inside. Security did not care. I asked him if he asked females to leave their purses to which he couldn’t even say anything but smile. At this point I’m irritated, because I have spent A LOT of money in this establishment and now I’m treated like a criminal. This experience did not make me feel good and I will not be coming back.

I have been to quite a few stores this one definitely wasn't the prettiest but it was setup the best

triston in the glass room, always hooks it up with the dopest pipes out. check him out at des moines recreational marijuana shop (greenside recreational)

EPIC FAIL!!- Well I Thought This Was A Good Shop To Buy Weed, And I Suppose It Could Be If There Were No Other Choices, But Fortunately For Us, The Bud Consuming Public, There Are Other Choices. Most Of The Gram Sakks Here Are On The Average $5 Too High..That's Just $5 More Bucks Going Into The Owners' Pockets..I Noticed That They Would Carry A Decent Strain Of Weed For A Little While, Then Switch It Up With Some Dog Sh*T..(They Actually Had A Strain Called "Dog Sh*t"..LOL !, Prob Goes Good With "Cat Piss")- Anyway.. .. When You Can't Get High On Their 'Mediocre At Best' Weed, Then The "Bud Tenders" (Oh They Must Think They Are Certified "Bartenders), Hence The Obvious In Your Face "TIP JARS" !!--YEP YOU HEARD RIGHT....TIP JARS!! Strategically Placed And Just Overflowing With Bills ( Of Course Also Strategically Placed) Will Tell You To Spend Some More Money On Extracts And Oils And Pre-Rolls And Etc., Etc., Etc., Well You Get The Message.. $$$ Is The King And They Will Take What You Will Give Them...I Mean Who Is Actually Selling Grams Of Leaf For Over $20 These Days? Greenside Is YAY!! ....AUTO CORRECT=NAY!!----EPIC FAIL!!

This review is specifically for Glenn! I went to this shop during last weekend’s President’s Day sale and it was slammed. Lines were crazy long but was moving quickly. My friends and I were helped by Glenn (who was staying overtime to help with the rush) to get our product. The lines were crazy but it didn’t even phase him. His attention was ours and he was an encyclopedia of knowledge on cannabis. I’m talking he knew how the flower and concentrates were harvested and prepared. He did not make me feel stupid for asking questions and set me up with the best strains for me and my anxiety. Such a friendly dude who you can tell cares about the industry. This isn’t just a job for him. This is his passion and it was clear through his customer service. As for the shop itself, it is always clean, tidy and well stocked (for the most part). Some products are over-priced compared to other shops. But the location is convenient and the staff is friendly.

I am very new to smoking. For years I had a very rough reaction to most pot and figured it just wasn't my thing. Well I also have a lot of pain. I was a professional athlete for the first 15 years of my life, this ended with a total knee replacement at 14 and have dealt with that pain most of my life. Once it became legal in Washington State and I read more about the over all benefits. I went in and told the staff I was brand new and open to trying different types of methods. I've learned so much from the staff here. I never feel like I'm being "sold something" It's clear they have daily deals and brands they are pushing for. But when I let them know what I needed help with they walked me through all the types and ways to "smoke". They helped me find some really good CBD strains that work for what I need. My pain and stress is so under control now. I'm also off a lot of meds I was depending on to just live. The staff here is just so knowledgeable and really care about what they are doing. They're all stoners but really combat the "stoners are all lazy bums" line really well. They know what they care about.

This place is dope!! Employees are pretty cool too!

Awesome pricing, they have stuff at every dollar value. I don't review unless I am not happy but this staff was so awesome that I felt the need to. Great shop, I can see why they were voted best in the state.

Don't like the whole lay out of this store. All you do is wait in line. Even when I was done purchasing my weed then went to the glass section and decided to get something else the worker said go back in line. I don't understand they have so many workers there with one register but as you see that there's multiple registers sitting around but they're not using it there using one it almost seems like it's like an auction store you even have a bunch of people are in the parking lot all hanging out together little ridiculous go home. I will not be visiting the store again this is the second time never liked it the first time in the beginning and I would not recommend this to a friend

I have been shopping at Greenside since February 1st. Once a week customer. Always greeted with a smile. HUGE staff always on duty. Extremely large selection. Might be the only downside actually. Almost too many choices to explore at once. Great parking. Great hours. Open very late even on Sundays. Defiantly already have and will continue recommending Greenside. I even brought my brother from California to explore the shop. He loved it

dope ass shop

I love this place. Staff is chill and friendly... They offer a friendship kind of vibe where others seem very corporate almost. I really dig the space and the conversations. If you're looking for somewhere to have an experience, I would say this place does that. I'm grateful. I know you will be too!