74 Reviews of Electric Lettuce - Eugene
4.2(74)
4.2
Quality
4.1
Service
4.3
Atmosphere
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December 1, 2017
Instead of a few gimmicky discounts why don't you just charge reasonable prices?
I only live a couple of blocks from Serra but their prices are so astronomical that I can't shop there.
Literally almost anywhere you go will be 30% to 50% lower in price than Serra.
Skip this place.
December 2, 2016
This place is truly amazing, one of my top 3 places in this city . Glad I walked in there , very very reasonable prices and very very kind and knowledgeable people working there . Only been a couple times but I promise I will continue to go there with their great services and prices and very decent selection ! I recommend anyone who loves marijuana to go in there !
May 18, 2017
Very high in price.
May 16, 2017
The shop is pretty and that's about it. Only had two flowers worth it and the prices are higher than the quality.
December 27, 2016
Great service, amazing staff. I honestly come here because of the quality flower they carry.
June 19, 2021
Strange sales tactics. Never been talked out of spending money by any dispensary staff anywhere before. Worst dispensary experience ever. Worse than its previous iteration at the same location. I tried to spend my money and they wouldn’t even tell me prices. Lady and her co-worker were pretty braindead. No other customers in the store.
I wonder how the owners would feel if they went into to such a situation in this wide, free market. I presume they’d do what I did. Spend their money elsewhere.
March 2, 2017
if, your on w 11 th only buy flower for here! Don't go some where else!!! Your wasting your money. Great Flower , Helpful staff, and well organized.
February 18, 2017
Love this location. The staff is super friendly and knowledgeable and they always have the strains I like, ones with good thc to cbd ratios. Hands down my favorite Serra store.
November 4, 2016
Best dispensary in town! Felt very welcomed during my visit. A bud tender named Cali helped me. He was so helpful and had so much knowledge. I was very impressed. Definitely coming back again. Best weed in town.
November 28, 2016
very friendly and helpful staff
February 7, 2017
I had a good experience today. I went in for the first time to get the Monday preroll special. I ended up getting a few grams of flower too and a couple of edibles.
Their prices are good, I got great service with no wait. Check in and out was easy. The layout is nice and I like how all the flower is out for you to look at without them having to take down a million jars.
They seem to carry quality items. And had a savory edible which is awesome! I will be back since I just moved into the neighborhood but probably would come here periodically anyhow.
January 22, 2017
Previous visits had been awesome, but can't say the same any longer, as it seems they aren't really up-front with their policies. Got a whole gram of CO2 Company brand oil in a cartridge. Wanted to use it after the holidays, only to find that not only will it not draw, the wiring and heating element within the cartridge base wasn't even attached properly. Apparently Serra has a two week return policy regarding their cartridges, and you're SOL if it fails after that day for any reason. Long story short, there are many places in Eugene that have better policies that don't screw honest customers and guarantee the quality of their products unconditionally. I wouldn't be so upset had I been informed of said policy prior to purchase. Wouldn't recommend this place unless all that matters to you is ambiance and decor. Very disappointing from what I'd thought was a quality establishment.
January 8, 2017
I love Serra! This is a beautiful dispensary that is clean and close to my home so it's convenient. They give their customers full attention so sometimes you are asked to wait before going in, but I've never waited anymore than 5 minutes (although I have heard stories of people waiting 10-20 minutes). The staff is pretty friendly and laid back. I've never had any issues with them.
The only thing that is disappointing is their lack of concentrates for dabbing. I picked up a lunchbox alchemy product that was advertised as "shatter" and although it was tasty, it was not shatter at all. It was budder, even after putting it in the freezer. So, sometimes the advertising is false, which kind of blows when you pay $30-$40 a gram for BHO, but they may not have known this.
All in all, great dispensary! Thanks for all that you do!
January 2, 2021
Don’t get ripped off! They tried to overcharge me 4 out of 5 visits! Know how much you are paying BEFORE you go into the store. I had to walk out twice without getting what I wanted. I paid the higher price once. They corrected it twice. Their “manager” would not honor what is on their menu. Blamed Dutchie. I even emailed Electric Lettice through their website and got zero reply. Good weed, awful customer service.
March 29, 2016
This shop has a fun European style and very beautiful local staff. I visited this shop On a Sunday at eleven A.M. It is great when you feel people care about you, the customer. The people at Serra Eugene gave me an excellent shopping experience, I like them so I want to return to see them and what is new at their workplace, also I would recommend friends to visit this shoppe out because its an Italian dream about cannabis. I love the displays and the Sweet Jane Flower is like a rose, pretty and a sweet high!
November 8, 2017
So I called about some questions about cartridges and the manager Cali spent literally 20 minutes on the phone breaking down everything as accurately as he could. He expanded the explanations in helpful ways countless times and answered every single question I had and I had many. Separate from this experience I was in store recently and had a similar experience with a receptionist, and a budtender who helped me pick out flower for my needs. She was very helpful. I look forward to trying some cartridges soon. Thanks for the amazing customer service and a special shout out to Cali for the knowledge and endless patience.
March 13, 2016
I am so excited that this place is finally open! Sweet and helpful service, that recommended a couple flowers I'm really, really enjoying. Thumbs up.
April 26, 2016
Very nice very clean good product great service highly recommend to others to check it out
March 13, 2016
Stopped by on their first day open. Really nice people working and a great selection.
March 17, 2016
Not super stoked on another new shop with all Portland cannabis, also the budtender that helped me was super over bearing and asked me more questions than I asked her she also assured me they were the only place in Eugene that had key lime pie which was funny considering I scooped up some top notch key lime from greener side the day before. The cannabis quality is probably the only reason I will come back. The strawberry banana was super tasty: But seriously get some local products
July 31, 2016
Best prices in town for top shelf. Beautiful interior and nice bud tenders. I just got some of the best meds I've ever smoked from there at a very reasonable price. Good parking too. 5 stars on everything
March 21, 2016
Nice, large modern space. Great selection. We'll informed staff.
April 16, 2022
Overcharged $5 on first visit.
April 15, 2017
Good environment the budtender was able to help me find what i was looking for right away.