Diem Cannabis - Worcester

While looking through Diems strains and reviews, about to place an order, I found something EXTREMELY concerning. John from Diem replied to a reviewer that “their records indicated that she had not shopped here.” Wait, records on a cash sale? There is absolutely no reason to keep records of what individuals have purchased, and is a huge violation of a customer relationship. Do you want your dispensary tracking and selling your purchasing history? Because Diem is DEFINITELY keeping records. I’ve talked to multiple dispensaries in the area, and this is not standard. Be very wary of this place. I also think there may be some HIPAA privacy violations if this is the way they treat customer data. Shop elsewhere.

There is nothing more I love, when visiting an establishment and the staff are just friendly and inviting! from security to the reception to the bud tenders ! The entire Diem experience is fresh and welcoming ! and in these times, we are grateful for any type of human kindness! I also picked up some Chocolate Oranges strain and WOW! What a clean, smooth, and sweet tasting bud! such an amazing cerebral high and I can't wait to try more strains !! Thank you Diem ! and welcome to Worcester!

Need to update or repair communications between Diem's tracking / menu system and Leafly's ordering system. Placed an order and waited over an hour for a ready notification. Some of items ordered were not actually available upon arrival (or at time of placing order)

Kevin was very knowledgeable and super helpful. As a 60yr old woman, was a little nervous to go in but the place was very welcoming and Kevin made me feel fright at home!

Great dispensary, Everyone is friendly and knowledgeable, they are typically not too crowded and have excellent product. I'm really satisfied with the Rhubarb Pie and Crescendo.

Picked up some chocolate orange for my Dad’s birthday, he loved it. I know everyone has a different experience but for my Dad (65 ) worked for him. Thanks Diem, I’ll be back to try a lot more. Friendly professional knowledgeable staff, with a great selection of products

Good customer service in an out with online pickup good quality

What I liked the most was how friendly and helpful was the bud tender. Elliot I believe his name was. He had insight on the cannabis aswell on the concentrates. Best experience so far highly recommend.

Greatest bud around...

Disliked the fact I asked if ordered was right assured it was and it wasnt i ordered Carmel apple gelato 1x and cookies and cream 2x and they gave me only one of each ticket clearly states what ordered just wasnt in bag.

Great atmosphere and i love the

In an exchange I lost the 30%off I recieved

Kevin W was amazing he had great customer service and helped me pick out the perfect strains based on my terpene preferences.will be definitely coming back to this location

Bud person, Victer was very helpful and respectful. Would go back to this dispensary again.

Claire took good care me i go everyday i can fell tha good vibe positive energy all tha crew when you come in makes you feel like home i love it i been customer for months and i dont change my dispensary Diem for no other one

Kevin was great in checking me out for my order. Great positive energy, knows how to put a smile on someone’s face.

Wi-fi is usually down, so even if you preordered.. you’ll be waiting quite awhile. they also have lines set up very weirdly so there’s a very high chance someone who just got there will jump ahead of the line because they just decided to create a line for themselves. prices are kinda high compared to around the area, i truly only come here out of convenience.. not because i like it.

Victor was awesome saved my day and has some really great recommendations I will definitely be coming back

Ashley and Lillian were both great in helping me pick out the perfect strain of marijuana whether in flower or pre-roll or wax the Holy Grail pre-roll was delicious strawberry glue was also wonderful! Great experience at Diem Thanks guys!

I’m a 69 year old 50 plus year cannabis smoker and the Chocolate Orange strain flower that I picked up blew through a high tolerance like a knife through butter. A great staff pick! 😀

Good variety.

Had a great first time shopping at Diem today. Josh F was a huge help to my mom and I, really helped figure out what to buy. Ty!

Another great option in Worcester! There are at least 4 others closer to me but (a) I want to check them all out, and (b) I found a sick deal on a quarter ($75) and that sealed it. Gotta say not loving the interior though, felt like a pretty sterile pharmacy with all the orders sitting in big white bins lining the wall behind the counter. Maybe the medical patients like it that way, which is of course fine, but I found it lacking. Very cute ladies working there!

pre rolls fell apart