Curaleaf - Oxford (Adult Use & Medical)

I’m a med customer and hate the new set up in Oxford. I usually end up standing in line while 3 or 4 retail employees can’t help me. So I stand there like an ass waiting for the one med employee to finish with the customer who can’t make up his mind. The new set up stinks. It’s not private, I can’t discuss product or effects on my illness without everyone listening, dirty looks from rec customers who pay tax and now the Med parking is further from the door than the rec parking is. I dunno whose idea these changes were but I’m seriously considering just going back to Mr Goodchem and I’ve been a loyal Oxford customer since you opened. Their (GoodChem) parking sucks but they treat this customers right and they display their flower under lights, not a glass box in a dark corner with zero lighting. All their buds are perfect and LOADED w trichromes. Cura flower never has trichromes Cura is seriously slipping up

Love that this dispensary has a lot of products at different price points. Easy to use menu. Great staff.

I would not recommend this store or any of its products… I’ve had numerous issues with them. I’ve had to bring products back multiple times and while they did exchange them the issues continued without them ever fixing them or addressing them ever . I’ve emailed them multiple times and they have never responded to 4-5 emails I have sent over the period of 9 to 10 months. This is not a company that wants you as a customer they just want your money I would avoid this place.

I have never been so disappointed with a company that doesn’t appreciate their customers. I placed a order on line at 9 am left to run errands 3 hrs later I went to their Oxford store were I ordered and they didn’t have my order and in fact sold my order at 10 and never contacted me. Of course the rude staff blamed their computer. If you can’t get your act together I will take my business elsewhere as well as my friends and family who told me about you. This makes twice this has happened. If I ordered something from you and you give a Confirmation number then that sale and the confirmation number is your company Guarantee the order is there your inventory should keep track of the sales and not give the confirmation number if you can’t fill the order . That’s good customer service. It’s bad customer service to tell your customer to leave the store if you don’t like what happened after a hour drive to get there. Fix your system or take it down . I will be sure to spread the word how this store manager is so rude and has no customer service experience