74 Reviews of Cascade Kropz - Recreational
4.3(74)
4.3
Quality
4.4
Service
4.3
Atmosphere
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August 22, 2018
I have gotten some product from here a couple times, it has been hit and miss. I recently made a phone call to ask about some product that was advertised on leafly, they just did a farting sound and hung up on me.
It's one thing that we are still spending the same amount on a legal plant that we were 15 years ago when it was more risky to be in the business, but the lack of professionalism from some in the industry is disgusting.
There are better places with higher quality and better pricing.
If you don't like leafly just get off the platform, if you don't want people calling about your specials, update your page.
I won't be a patronage here any longer and will be recommending a different shop to all that ask. Just found Local Roots, much more professional.
The lack of offerings in the area sucks, so I often just head down to everett.
July 1, 2017
Seems to have the best quality flower selection. Small building, not much staff, but I found the only strain here that's ever really helped my pain. These guys recommended exactly what I needed. It's my go to shop now.
September 14, 2017
Amazing atmosphere with top quality cannabis. Staff was very experienced with the products they sell, the new standard for any Budtender in the industry is Cascade Kropz‼️
A must visit or lifetime cannabis retail store, family run and you can tell.
November 12, 2017
Amazing atmosphere, staff is very knowledgeable and friendly!
February 28, 2019
Well... how do I even start? The first time I walked in I was rushed thru the whole process — the second time I came in (they seem to be the only place that carries Fireline’s new strain Watermelon Gelato) they were great and took the time to answer my questions and help me with some questions about stuff. The third time I walked in... reminded me why I won’t come back (I’m sorely disappointed) the guy who helped me my second visit was super nice- the same guy on my third visit wasn’t so nice. He was a little rude and tried to show me products I didn’t want when I inquired about when the new strain would come back in. I felt rushed again and the service or lack of service was really just sad. I left feeling like I was rudely addressed and not taken seriously. I choose to spend my money elsewhere such as PRC (both Arlington & Conway) and The Vault-Silvana. Yes this place may be popular but as far as customer service. This place f*ckin’ sucks.
September 19, 2019
Lousy customer service. After coming here for a few years now, and spending about $200+ per month on average, I was told I couldn't return a torch for store credit. Initially I was told the Owners were not in when I asked, but low and behold a person daying they were an Owner came to talk to me when I asked for the Owners phone number. Both the Manager and the Owner were very rude and explained it wasn't their Policy to do returns.
I will no longer be patronizing an establishment that has so little regard for their customers.
February 6, 2020
For starters they use your service which is always inaccurate, always crashing and a host of other problems...menu always incorrect...this place had potential..:pretty decent staff however no deals...they say they keep prices lower but in actuality the are the same...exzactly the same as everybody else...
October 9, 2014
Saw on their website that they had Dutch Treat strain so my husband and I went in after work since it was my favorite strain from when I smoked more frequently. Had no idea they had it at 26% THC and for $25 a gram. I also really liked that their menu board's prices included tax so you knew exactly what everything cost. Great experience
April 5, 2015
I've been coming here nearly exclusively since this store opened. the couple of times I checked out other stores left me disappointed in comparison. Amazing selection! Excellent service! And the prices, like everywhere else that it's recreational, are high...BUT reasonable. Cheaper even, at least cheaper than the few others I've been to. One very very helpful thing they have that I haven't seen elsewhere, a listing of available strains, complete with description of the strain. They used to keep several binders available for people to browse...they've updated to iPads now. The nicest part of that is they keep their website constantly updated, as well. So you can browse from home or wherever and know what you want when you get there! They have a GREAT staff, all very very knowledgeable about their products. I think it might be family run? Anywho, there are always plenty of people working there, it's quick in and out even when they're busy. Well there is my review...
February 13, 2017
Laid back, friendly, knowledgable staff, & a great selection. I drive from Lake Stevens once a month or so. Worth it!
October 18, 2017
Where do I start... Such a breath of fresh air. Felt the good vibes as soon as I walked in, great service with knowledgeable bud tenders. Didn't feel rushed or pressured to buy anything which is great. Glad to see you at the top of the street and out of the gravel pit!!!!
August 30, 2017
Kropz is the only place Ive been too for about 2 years! The staff is amazing and so friendly. They know exactly what strain to get when I walk in. I love this place so much!!
November 14, 2017
I was searching for a new go to store since I love in the middle of no where. wow, my first time in there and it is what made decide that this place was it. Awesome music playing, neat atmosphere and store, and super friendly and helpful staff. I'll be coming there for now on 😃
October 5, 2014
One of the best so far.
September 21, 2016
Small little room that made me feel cramped and the customer service would have been better if the location was opened up larger because I didn't enjoy talking over everyone in the small room. The selection was good but unfortunately they are about a month behind and don't have much of a selection for medical patients that require CBD products. I will be excited to see the transition in the next month or so as I was told this would be changing.
November 7, 2018
I do enjoy this store, selection is decent. love the pay with card ability. some dude with longer hair seems miserable there. I asked for suggestions and hardly got a word out of him, this happened a few times now.
January 6, 2018
Prices went up and quality went down recently.
October 8, 2014
Discrete location, family owned, great selection...definitely returning
November 20, 2017
The new location is great.
November 2, 2017
Staff was great. They were knowledgeable, helpful, and friendly. I love their displays and lists of products. Highly recommend.
March 17, 2015
freaking love the peps here :) knowledgeable and nice...even a cute one here and there :)
October 19, 2014
great shop. good selection of glass and vapors. will be back to pick up a new bong this week.
secure location, checks id before they buzz you in. very nice family run place. descriptive menu they will hand you upon arrival. great selection of products. great location in smokey point
January 8, 2019
This place is amazing. I've been going there since early 2015 and I love this place. Even when it was down the dirt road behind the new building I loved going to cascade kropz over most the other rec shops. They always got good products at a fair price and I've never been treated negatively or was unhappy about the way I was treated when i left. Everyone Ive come into contact with there has been super friendly and incredibly helpful. I started working in this industry recently so I haven't been having to spend as much money on these type products lately so I haven't been by much in a year or so. But... I've been hitting them back up recently and most of the same ppl are still there. so its still the same friendly atmosphere but even better now they got more choices that before and other products that I like have gone down in price (which is good for me). So they definitely will be getting more of my business. Thanks guys. keep doing what you do!
January 15, 2018
Mondays off are awesome. I can get stoned as fuck while not cleaning the house, especially the bathrooms. Dinner isn't getting prepped by yours truly either thanks to UBER eats! My to do list can SUCK IT thanks to the 100mg indica ampule by double delicious.
Popped by while running errands in the North end, easy to find shop. I walked in and loved the layout. Wide open floor plan with tons of counter space and easy sight lines to product.
Service is top shelf, staff are quick to offer help and were well versed in my go to edibles and offered great recommendations to try something new. I requested something edible that will knock me on my ass as my tolerance is very high.
The 100mg indica ampule shot by Double Delcious has almost zero taste, simply open the stopper and drink it. Goes down smooth, feels like only 5-6 drops with no heavy weed flavor or aroma. I was warned that taking the entire ampule would feel like smoking 3 joints solo so I'm trying out only half to start.
What I enjoy about edibles with concentrate is they'll hit your system in about 30 minutes vs 1-2 hours. Indica are a fav on a day off with no plans as Sativa blends make me want to clean my house for 15 hours.
Thanks a ton Cascade Kropz. Product was cheaper than nearby neighboring shops. I'll be enjoyed my day off thanks to your fantastic service.