Story Cannabis - McDowell Rd
11/7/2020
This place is horrible. I used to come often until COVID. Apparently COVID has ruined it... I placed an online order at 12pm yesterday, called about 12:30pm to see how I would be notified about the order and was advised I would receive a text when the started processing my order. At 3pm I had not received a message and called to check a status. It had not been processed for the entire 3 hours I was waiting, so I cancelled order. Wanting to give them a second chance I came by as a walk-in at 10am today. It is now 10:45am and I'm still standing outside Since I have been in line, they have only processed 15 people... in 45 minutes. I've seen more employees come in and out than patients. Clearly they dont know how to run retail or pickup. Now that I've been in line for 45 min, I'll stay this time. But I guarantee I will never be back. Follow-up: Now 11:04am; still not in the door.