Kind Meds (AZ)
9/20/2017
I have been coming here for a little more than a month. I was happy when I found these guys. Good prices and cool budtenders. I was in last week and bought one of their brand new house brand vape carts based on reco from my budtender. When I was picking out my cart last week budtender told me they would be doing a BOGO today for house carts. I showed up today right as they opened. I was taken back fairly quickly told the budtender I was there for the special.
This is where Kind Meds goes from a cool disp I was excited about to a used car lot.
I told him I wanted a Sativa cart and an Indica cart. No can do says the budtender. BOGO only good on same strain. Whatever, I say Ill do one of each for a total of 4. Two carts of Jack Herr and two carts Ghost OG. Im irritatated but happy. Its a good deal and Ill be set for a while. However, when my budtender rings me up he cant process the transaction because the Ghost OG has been removed from his POS terminal. He goes and talks to the mgr comes back and tells me hes been told that he cannot sell me the Ghost OG because its not in the system. I tell him that this is unacceptable; that I would like my money back and how disappointed I am. Another budtender (the budtenders here are super cool btw) tells me he'll get it fixed. He goes back to talk to the mgr. I wait a minute or so and now the mgr comes out and he is visibly upset with his employees. He tells them they were supposed to remove the Ghost OG from the case. The mgr tells me that I cannot buy it. This is bullshit used car salesman tactics. The mgr had his employees pimp the BOGO special last week and tried to remove the best strains for purchase today. He got caught in a classic bait and switch which is something that no one should encounter when purchasing medicine. The manager refused to sell me the Ghost OG. I took my money back and left.
I will never go back here. All of my friends have their cards too and they will never go back here. We have a pretty extensive WhatsApp group with over 200 people in it where we track dispensaries and their specials. None of these people will ever be doing business with Kind Meds. Choosing to play shitty sales games with people's medicine is highly unethical. I hope for the sake of the employees here they get a new mgr.