I give service a 3 because we literally opened up our preroll 5 pack and it was empty. We LITERALLY only bought it because it was on sale from them….and they reward us with an empty box. Called and all they can do is some one give us credit towards it again like a week later. Sigh. I understand the policy….but I’m upset someone didn’t do their job and CHECK THE BOX IS NOT EMPTY BEFORE SELLING IT.