Arizona Organix
4/1/2020
I placed TWO separate orders BEFORE leaving my house. When I got the alert my orders were ready we went to the dispensary. When we got there, we were asked, “Express, Online order or walk in?” We said express but then we were sent to the SAME ridiculously long line. Without being told that they will no longer be processing express orders, everyone has to wait in line to be served as you show up. Right as I got to the part where I was going to get to pick up medication, Francisco the manager decided it was ok to be a 'Big Man', the ‘Enforcer’ if you will and start yelling at the line. I have CPTSD because of men like Francisco who like to abuse women by asserting their dominance! He made an announcement and I asked him a question, he cut me off and said, "I'm gonna talk you get to listen..." He did not want to answer my question, he wanted make his statements. I had 2 express orders and I waited in line for 75 minutes for both orders just to get told when I am about to walk inside that I will not be allowed to pick up my second order. But the icing on the cake was when I wanted to ask about my express orders for the second time because he did not answer my question at all about how to get my second order, At which time he said if I don't want to be here I don't need to be here, he then proceeded to threaten to have me banned from purchasing any of my medication because I wanted to ask a question he refused to answer!! He made a scene inside the dispensary yelling at me that i was only going to get my 1 express order or I could leave then he repeated the same to the lady behind the counter as if I was a school age child who needed to be admonished. They want to complain about the stress in their work environment as an excuse to berate customers who have mental disabilities waiting in line for their mental health medication! Totally absurd!! On top my husband waited to talk to the manager and got told I was out of line, and the customer is not always right by the security guard. I'm so happy everyone wanted to blame the disabled person for being the problem not taking any responsibility for their own cruelty. Great prices on concentrate one bad apple ruined it for me. I will never shop here again! I will tell everyone I know not to support a company who employs a man who thinks it's ok to yell at customers under any circumstances. For shame!! All of you!!! How do you have the power to tell me I can't get medication? I am a patient not a customer!