Northeast Alternatives - Medical
8/22/2018
Let's be honest, the true test of a business is how they handle things that didn't go right. I visited and bought an edible and a concentrate e-nail. My budtender Amanda took all the time needed to help me pick the right products for me.
However... when I got home I discovered that there was a problem with the charging port on the e-nail which would prevent it from working. This was a manufacturing problem, not a dispensary problem.
I returned to the store and was directed to a manager, Matt. He handled the situation very professionally and I was happy from the outcome.
It's never good to have a problem on the first time doing business with someone new. But, instead of it being a negative, they handled it very well and it makes me feel comfortable saying that this is my go-to dispensary from now on.
Check them out!