The Mint Cannabis - Tempe
12/5/2023
Be care full when ordering. I have been to the Mint about 10 times this year, and 5 of those times they made a mistake on my bill, in their favor. Either they forgot to give me the proper medical discount on the tax, or they forgot to place the "happy hour" pre-roll in the bag. When brought to their attention with the over charge on the receipt, instead of refunding, or crediting the amount they offered me 5 pre-rolls in exchange of a monetary correction, which was some of the worst smoke I have had , called wedding pie. After sever mistakes, of being overcharged in a row, which they made a credit for on my account, I returned, for the pre-roll they forgot to put into the bag the day before, I did want any confusion so I ordered something, and payed with cash. I reviewed the receipt and asked the bud tender if he could explain the percent of tax they charged, and he refereed me to the manger. He told me "this dispensary is not for you, and to quit talking, and said this how we do it here. I asked him if he could just show in simple math, what I was paying, and what the tax on the item was, he called security and had me escorted from the property, all Isaid comely was "show mathematically what I am paying in tax". Obviously, this guy confronted with 8th. math could not do it. It only took about 30 seconds with a calculator, which I did not have at the time. This man has a lot to learn about customer relations.