Y........k
member since 2016Recent Reviews2 total
Boost eRig
6/13/2016
Hate to say I am having a similar issue to many of the posters before me. Purchased the Boost rig on May 21, 2016 and got about 10 uses. I tried all the nails out and actually enjoyed using my rig.
But on day 2 I got the three flashes indicating a connection error. I emailed customer support and got immediate response actually. I was informed to mail back to Dr Dabber Returns in Las Vegas, NV. I shipped back and sent tracking info and shipping address for a replacement heating unit. Was informed I would get tracking info once USPS scanned the replacement package.
After a few days I emailed customer support with no luck. I continued calling and emailing each day for the next 3-4 days. I finally took to Facebook to attempt to connect with someone. I was successful in doing so. The next day I was told I would get my replacement and some goodies for the trouble. Later that evening I got an email with tracking info.
Today June 13, 2016 I received that package. I was excited to be back in action to open the case and it contain everything the boost comes with except the heating unit! So I am back to square 1 with tons of accessories. I got my fingers crossed that I haven’t been hustled. Been thinking of starting a smear campaign on social media. hahaha.