The Farm – North Boulder
9/27/2014
Normally i would give the farm a better review however as a loyal customer I am appalled at the way we were treated this morning! With the amount of money being spent at this store I expect a level of consistency with customer service and product...you FAILED at both today!!! The bud we received was a half ounce special, i understand this is discounted but to get an entire half ounce of shake is UNACCEPTABLE!!!!!! When there is normally a good selection of multiple strains and i ask what you will be replacing the one you have run out of with as a curious customer i expect to be treated like a valued customer not like someone who is bothering them to do their job. This man who i have not seen before so maybe he is new was horrible with customers. he just NASTILY snapped back "NOTHING" while glaring at us and giving us dirty looks. also a customer asked him if they had recently changed a rule and he barked back at them "NO!!!! NOTHING HAS CHANGED!!!!' when in fact it has changed because the rules in boulder change constantly and now you can only have two customers per bud tender when before it was one and before that is was as many as you wanted!!!!!!! I usually like their product and they usually have good customer service but with the high turnover rate of employees there is NO CONSISTENCY!!!! All this wouldn't matter if we had gotten a good product but like I said an entire half ounce of shake is completely UNACCEPTABLE!! I am thoroughly disappointed in THE FARM as it is going downhill fast!!!!!!