K........n

I have been shopping at Debbies for a few months now saving up my loyalty points for the 5 grams of shatter they offered for having 700 points. When I went in today I WAS VERY DISAPPOINTED to see that the owner has completely changed the loyalty program and increased all of the prices. I understand from a financial and economic standpoint that sometimes these things are essential to keeping a business open, but the owner of Debbies also made the decision NOT TO INFORM THE LOYAL CUSTOMERS AHEAD OF TIME. There are many different ways they could have gone about making sure that their loyal customers were taken care of, but they didn’t. This shows me that Debbie’s does not value their customers as much as they claim, and for that reason, I will be cashing in my points and shopping at a different dispensary.