I ordered at 11 a.m,. received confirmation before noon and arrived at the dispensary at 2:15. Upon arrival I checked in in the front and was instructed to wait in my car for a text, there were 40 people ahead of me. I waited till 4:45 p.m. and then began to text and asked when I would be called into the store. After waiting 15 minutes I left had to go to work. At 5:55 I received a text instructing me to check in with the security guard and get into a queue. There is no excuse for leaving customers in the parking lot for 2 and 1/2 hours and then making them leave empty-handed.