J........s

I do not like that calling in a medical patient order ahead of time to come pick up, you still have to wait in line. I was told 25 min even though I have an order ready for pick up. It took an hour to actually get Inside and pick up my order. Slowly but surely i am getting disappointed with the way medical patients are being treated. I used to love this place. They used to actually run my order out to me if I had it called in when I had my son with me. That was good customer service. I miss that. The customer service standards are gone. Another dispensary down the drains. Hope one day they fix their issues and realize the customers are the one paying the bills.

Worst decision ever to make medical patients who call in order to pick up wait in line with everyone else. The idea of call ahead is not only to “reserve product” as the counter clerk said. But is to expedite the process of getting in and out! Took me 30 minutes of waiting in line after my order was ready for pick up! Every other dispensary allows you to get in and out!

Great