R........r

I've been going to bloom for years and loved it! I spent really good money there because I liked the product and the point system. Since the change. Curaleaf does not sell the Echo gems that I mainly went there for (bummer). Also, I was misinformed that I was able to use my points and they swiped my visa and charged full price!! On top of a $5 tip. I didn't realize it until I looked at my receipt at home 35 minutes across town!! I've been playing phone tag with management since before 4:20. It's May 13. I'm owed money and I'm very unsatisfied with the service. I want to talk to corporate.

I want to give a huge shoutout to Olen. He has a great attitude and he is very informative, he knows his stuff for sure.