C........s

Looking at this dispensary from the outside, I would never have expected what wonders (and quality) lay inside. The exterior is subtle but well marked for identification and located within a community, not out in some industrial park. Once you step inside you are greeted at the door, provided a menu and seated in a comfortable, clean and welcoming waiting room. The individual at the window takes your ID and they call you back based on your order of arrival. I have been there several times now and never waited more than 5-15 minutes to be seen even on a Friday directly after work (which I would expect to be a higher traffic time). Once called back you are assigned an individual who will take care of you throughout your visit answering questions, returning your ID, gathering any product and checking you out at one of several stations. They are loaded with product and be warned the menu provided upon arrive can be overwhelming based on the number of products carried. Making it even more convenient, you can order ahead online and save time. Once there, you still have the initial brief wait, but my order has been accurate, fast and packaged nondescriptly each time with no substitutions. I’ve visited a couple different dispensaries now and this one is a clear favorite for me. Have A Heart Cincy has won my heart (or should I say business) and I’m a big fan of what they are doing. There is a fun feel coming from the staff and they have my recommendation. Special shout out to David who made my first visit easy and dispelled any confusion through answering every question I had.