Nirvana Cannabis - Rosedale
10/21/2020
Waiting in the lobby for ten minutes while there are literally employees in the back in super unprofessional. They have a hard time answering the phone and getting clients in and out in a timely matter. Plenty of times I have come and had to wait in the lobby only to find out I was waiting because the budtenders were chatting with other customers in the back. The little doorbell at the desk is just to pacify you, because they aren’t going to come to the desk when you ring it. I love a friendly experience but some people have to purchase their medicine and get going somewhere. As the prices here are going up, the wait time becomes less and less worth it. I come here multiple times a week, I would say there’s an unnecessary wait-time about half of my visits.
The store looks very nice and the people are very kind. All of the product is great and the points/reward system is great too. Get people in and out faster.