Everyone at Ponderosa is super friendly, very helpful, professional, and knowledgeable. From the front desk, to the budtender, to the security guard, love the atmosphere and hospitality.
Dispensary was tucked away in a professional office complex, a little hard to find but the complex was quite nice. Everything was copacetic with the exception of having to fill out a form stating everything that was already on my license, but since it was first time in, I’m guessing they wanted a one time signature or something, who knows?
Everyone is always very friendly and considerate. I come from the other side of the valley because they have such good prices and BOGO’s. Lastly, a tall girl with a bluish flannel and long blonde hair, has helped me out the past few times( I always forget her name)and is always kind and quite helpful.
Everyone was super polite and very helpful. I made an order online for the Elderberry 1000mg high dose wyld gummies. It was probably my mistake but the packing is almost identical, I got home and I had gotten the CBD one without THC. I called and they told me to come in with my receipt and everything, and hopefully they would exchange it for me. We’ll see what tomorrow brings, hopefully everything works out because I drove an hour each way to get there to get these specific ones.
The woman that helped me with my online order was very rude to me. When I had a disagreement with her in regard to the price listed online, she immediately got snippy with me and told me even though I got a discount online doesn’t mean they have to honor it. The guy at the front door was super polite and very chill. Maybe she was having a bad day?