Best dispensary! They have deals, points AND they are home base of all the tasty edibles. Nice ppl work there and the budtenders are engaging. Always fast leafly orders too!
From a patient point of view, they are the Walgreens of the dispensary world. I had heard my fair share of Arizona Organix, so, I decided to find out for myself.
First off, they do not have points and rarely ever have deals. Off the bat, not worth your bang for your buck. They are also VERY disorganized in their handling of express orders (very). Bad time management, faulty mics, the place operates like its a zoo. They train new people at the express station and it constantly gets backed up! Sometimes they put you in the back even though you told them you have an express order. I've lost count after they've messed up my orders over 4 different times that were all met with the same fake apology and not even a joint or two. Only ONCE was i given a singular preroll to compensate the wasted hours and days just trying to even contact them. There never seems to be a leader on the ship. Everytime I call in it's someone different. They offer no continuity whatsoever. As medical personell, its off-putting that little care is gone into the orders. It feels like a disfunctional family of employees who cannot or will not help. They'll give you a wrong item but its up to YOU and YOU alone to fix it. There is 0 communication so even if you are in the right, NO ONE will help you. When I think of a disfunctional dispensary, i think of Arizona Organix. As someone who used to go there almost daily, I'd advise you all to stay FAR, FAR away. Only thing that is organic from them, is their nonexistent customer service. They claim they will "make it right", but they NEVER do. I was given the wrong tincture yesterday and CBD helps my anxiety while at work. Arizona Organix gave me a 2:1 THC CBD Tincture. I could have been FIRED because of their negligence. They take it lightly, but they do not understand that you are a PATIENT.
I've never felt like ive wasted money more than supporting Arizona Organix. I've been telling everyone about how the customer service has gone and I've been met with the same frustrations other patients have with this dispensary. Please do not waste your time. They're not worth the hassle. They could be decent, but they treat you so poorly when THEY make a mistake. I'm usually cool, calm and collected, but Arizona Organix makes you feel cornered. There is no help, and the most you'll get is a half-baked apology with no compensation for mistakes.
Arizona Organix - 0/10
I will never shop with them again. The place is a Zoo!