j........3

The quality is as good as it can be. The medical program in NY is pretty awful in that there is an extremely limited selection and the products that are available are either hit or miss, but the dispensaries don’t decide what products they sell — the state does. I visited Verilife this past week in particular to get the Inhale Pharmacann Matter Flower, which, on Leafly, they advertise is available for purchase. It was really my sole purpose of making the hour drive to try this place out, as my regular dispo doesn’t have it yet. Long story short, my order went through and I arrived to wait a considerable amount of time before being told the Matter Flower was out of stock. I kindly opted for the Curaleaf flower (which is available at my regular place — I just personally heavily prefer the Matter products over the Curaleaf). Then, the nightmare really began. I had to wait nearly an hour just to be rung up. During the process, I had to remind the employee who was ringing me up (who was very nice & talkative, don’t get me wrong) that I get a 15% off discount as a first-time customer. Then this employee struggled for nearly an hour, claiming my medical card # was not being cleared by the state ?? Several other employees had to come and help and I was so desperate to get out of there. I threatened to cancel the order in spite of everything but a supervisor said that he would give me a discount for having to wait and I didn’t want to leave empty-handed after the whole ordeal, so I stuck it out until they were finally able to figure out how to ring me up. Then, the supervisor thought he could get away with giving me just the 15% first-customer discount. I was all like, “No” “I get two discounts. One for being a first-time customer and another for having to wait.” and they were all “You’re right”. They gave me a 20% off discount. Will not be returning, and I look forward to the expansion of cannabis in NY.