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Magnolia road went above and beyond in a successful attempt to perfect their customer service. The long story short is that our expectations weren’t entirely met the first two visits. Anyone who shops at dispos knows that completely fulfilled expectations are nearly impossible to achieve, especially in a low cost environment such as Magnolia. However, the team- and more specifically Melissa and Oscar- weren’t satisfied with anything less than exemplary. Melissa reached out and replaced our gram with a beautiful jar of glconcentrates and then took an entire 20% off our order. We went home with enough product to last the COVID freak out as well as money for that sweet sweet delivery food we love so much. Oscar spent 30 minutes showing us product and gauging our needs. He didn’t oversell and he wasn’t lazy either. He understood that we know what we like and gave us the personalized shopping experience that makes him stand out as a budtender and makes Magnolia stand out as a shop.

This is my boyfriend’s main spot. He finally started taking me here for the Black Friday deals which extended all the way to New Year’s. I am thoroughly impressed with the stock they carry and the pricing is awesome- especially on concentrates. But the real reason this dispensary stands apart from the rest is the atmosphere and, more importantly, the staff. Every time we come here, we are met with knowledgeable budtenders who are always excited to tell us the deals. I want to single one employee in particular out; Jordy. If you don’t know her by her insanely addictive personality, you know her by her beautiful eyeshadow and black hair. She was the most delight to shop with. She knew her stuff, she understood that we knew ours, and she hit the points that were important to us. She hooked us up with every discount she could and tried to get even more for us. She is the reason to visit this store. 5/5!!!