c........g

Even if you order on line and are told that the product is ready for pickup , you still must wait in line while people order. And ordering takes a long time. Then when I asked, I was told the order was not ready and that there were a lot of people ahead of me. The folks were super friendly and nice but why order in advance if you will end up with a long wait anyway. Other places do not handle it this way. Perhaps they want to make a change ?

I have had a medical marijuana card since the initial group of cards were issued. This place is by a factor the most complete and thorough service available. The folks are super friendly and the product excellent. They even have an art gallery upstairs.

The pharmacist is the best. He has created a treatment plan for me which has refi ed severe bone in bone arthritis to almost pain free. Even my sleep has improved. Genius.

Perfectly executed delivery. They even followed up when I missed an email. For those of us with chronic pain , this is a God send. .

My once favorite for over a year fails solely because of what I believe to be a inept and untrained newly appointed manager. He literally reversed a year long policy from his store. The Peter principle in practice. And as I left he made a face at me. Sickening when pain relief is in the hands of someone I believe to be incompetent. Fortunately, the LI LOCATION still is teriffic.

For the fourth time in row , they claim to be processing and then cancel without explanation. Filing a complaint with NYS today. I am a senior who suffers severe pain and depend on them. The manager simply does not care. My best guess is they fail in the near future.