Verilife - Cincinnati (Medical)
12/25/2019
A no from me. The budtenders are not personable at all. The menu was inaccurate. A flower strain I purchased was, according to the menu, a straight indica. When I got home- (AFTER telling my budtender I did not like hybrid strains, in addition to what I read on the apparently incorrect menu) I realize the packaging lists this as a hybrid strain. I call customer service, who advises me to send an email. I do that and go back and forth with an employee who assures me someone will reach out to store credit me in a couple days. Nothing. So I reach out with a follow up email of “haven’t heard anything can you check on this” and the person emailing me back essentially was like “check on what?” Finally a month days I got a manager at the location who told me all Ohio plants are hybrids, classification is meaningless, and it’s all Ohio’s fault, not theirs. Blamed me, Ohio, anyone but themselves for mislabeling product. Never again! I went to STRAWBERRY FIELDS in MONROE today and they were much kinder and helpful. GO THERE!