p........3

Good selection, decent prices. Customer service is slow, Slow, SLOW, SLLLLOOOOOWWW! I've been to MedMen Scottsdale twice now, once on a weekend right after they opened for the day and once on a weekday right before lunchtime. Both times I've waited more than 30 minutes just to get in the door, with lines of only 2-3 people in front of me. On my second visit there I made an online order ahead of time hoping to avoid a wait, but still had to stand around in the parking lot for almost 40 minutes before I got in. In fact, I only got my order when I asked to cancel it because I couldn't keep waiting around any longer. This is going to sound odd, but I think the problem is the employees are TOO friendly. Whether it's the person dealing with me or the conversations I hear with other customers, it seems like every employee is trying to be best friends with the person they're working with. While that's a nice idea, it turns each 5-minute transaction into a 15-minute one and if you let those pile up you get these slow service times. MedMen is only ~2 miles from my house, but if this is the experience I'm going to continue driving 3x as far to my old dispensary because I'll be done and back home in less time. Very frustrating.

Been going here for almost a year now. Great place - clean, brightly lit, really comfortable atmosphere. Everyone there is super nice and helpful. There's always a great vibe and their inventory is always top notch. I can't recommend them highly enough.