Tucson SAINTS (Southern Arizona Integrated Therapies)
12/2/2016
I went and waited in line for 1 1/2 hours after being told there was a 30 minute wait. I went up to the desk after an hour and a half, I then waited at the front desk right in front of the girls face and still did not get helped for 15 minutes. I then asked where am I in line, for her to then sigh loudly and say "Hold on a minute" in a very rude tone. After I finally got addressed in line she told me I had 12 people in front of me, which I decided to wait a little longer for because I had already been there so long and it isn't close to where I live. I then wait another 30 minutes to finally just go up to the desk and tell her to take my name off the list because I can't wait any long. This service was terrible and they have just lost a customer who has spent plenty of money there, because of the service of the front desk, and the overall service and flow of the dispensary. There is no reason someone should wait over two hours and not even end up buying anything, after first being told it was a 30 minute wait. I would've left right away if the Receptionist was honest (could've lied to make me stay) or knowledgable of her own workplace (could've been clueless and not knew what she was doing).