Harvest HOC - Chandler (Med/Rec)
5/30/2022
Placed an order through leafly at 1250pm. Waited 3 hours for it to notify me it was complete. Nothing. Attempted to use the leafly chat function to contact the store, but no one responded.
Called the store at 345pm, was told they don't use leafly anymore and that I should order online at the Harvest website. Was told all the items I wanted were available in stock at Harvest and was given a price.
Placed the same order at the website and was told my medical card was expired (due to old information In their database). Entered my new information and it showed as updated. Was told the order would be ready in 5/10 minutes for pickup. Received an email saying my order was being processed and I'd receive a second email when it was ready. After an hour, no second email was received. Did get a text message saying it was ready.
Went to the store to pick up my order, only 2 of the 3 carts I ordered was in the bag. Employee fetched the third cart, then quoted me a totally different price $20 higher. This was a problem because I brought exactly enough cash to cover the cost I was quoted 3 different times (leafly, harvest website, dude on the phone).
Was then told that they DO use leafly, "I don't know why he told you that", and the price was incorrect because their database had me as a recreational patient because my card had expired. Despite me already updating it on their website.
Eventually got my entire order correct and for the quoted price but the entire experience was irritating. I won't be coming here ever again.