k........t

This is not a user friendly facility. Outwardly the staff is very friendly and welcoming, but their decisions are unreasonable and inflexible. I preordered a small amount of product and upon arrival a few hours later I was told to come back later in the day or go wait in my car - on a freezing afternoon! What kind of dispensary tells their patients to go away or wait in their car? A poor one. I've used two other dispensaries in the state and this one in Willimantic is the most inefficient and unresponsive to its clients' needs.