It was clean upon arrival, I didn't have to wait very long, and it seemed they had a fair variety. They took the time to give their recommendations, which was appreciated but moot in my case. As I don't carry accoutrement, I went with the pre-rolled option. It was decent flower, the roll could've been tighter, it made for an inconsistent burn. Other than that, my experience was great, and I see myself returning in the future