x........x

The moment my girlfriend and I entered your walled lake location it was very clear that customer service is not a top priority. My girlfriend walked up to the front desk to ask what she was suppose to do since every dispensary is different, the women behind the desk SNAPPED at her about social distancing. No one should ever speak to medical patients the way the lady at the desk talked to her. Once we were told to stand in line we did just that. I now adjusted my mask and the larger bearded gentleman behind the desk YELLED at me about my mask while HIS mask was not covering his whole face. Once again customer service isn’t a priority. So we finally get into the showroom and we were so lucky to have Trevor as our bud tender and he was absolutely AMAZING! Only descent person at that location. So while my girlfriend was being helped by Trevor, I went over to look at the flower. While I was looking at the different types of flower I found the Cinderella X and fell in love so while I was looking at it one of the other bud tenders snapped at me and everyone looked at me suddenly. I would have not touched anything if the sign that says that wasn’t the size of a business card. At that point I said Fuck it and didn’t want to give them a single dime so I walked out while I girlfriend finished up and purchased over $120 worth of products. While I was sitting in the car Trevor came to the car and apologized again about everything that transpired inside. We will never come back to walled lake LUME or any of its other locations. I will go to the other dispensary down the street called green house. I wish I could be writing a good review but I can’t. Only thing I can say is that Trevor was a delight to work with.