The store has been changed to "STORY" for THE PAST 5months apparently but been false advertising still under the name of NATURES MEDS.. very very disappointing to find out all my points wiped away and for the past months no points have been on my account. I tried to speak about it with an older supervisor by the name of Michael. Thinking he'd understand and would come out with a simple solution seeing all my transitions on the computer but instead he came around and was very rude and basically told me "oh well" seeing how frustrated I was. Worst customer service NEVER AGAIN!!!!!!