Story Cannabis - McDowell Rd
2/1/2021
This place sucks now, I’ve been a loyal customer for the last 4 yrs and now I have to find a new dispensary. Their bud tenders don’t know anything about the products they sell, they’re frequently out of stuff, edibles, tinctures, vapes and you can’t call to check if they have it because they rarely answer the phone, and if they do answer it, they’re rude and try to rush you off the phone. They promote deals that they don’t honor, they had an ad playing in their lobby and when I got back to the med room they wouldn’t honor it, if that’s not a BAIT n SWITCH idk what is! He tried to say marketing didn’t update the add yet, but if that’s true why are you advertising it? No other respectable business advertises deals that they won’t honor! And this isn’t the first time I’ve tried to take advantage of a deal that they just wouldn’t honor. This place has really gone downhill, idk who’s running it now but I’m done with them. Used to have good knowledgeable bud tenders who were focused on customer service, used to have a lot of products anything you wanted they’d have a few choices stocked, and their wait times where much shorter. They’re also prioritizing rec patients before medical, two rec patients got served before I did! Meanwhile all the pre orders are waiting in line too! Nature’s Medicines sucks, don’t waste your time!