The Green Planet - King City
5/31/2018
So I went to get some dabs, this is my go to place. There's 2 choices of Oregon genetics, green packages. So the budtender asked the white widow, I said the one with highest thc. Well I didn't check it out till I got to my car. It was a cbd strain. So I walk back in the store, before the door closes behind me the guy that helped me left the counter and went straight back and got the manager, as if he knew. So before I am helped again I wait for 5 minutes before the manager comes out, already knowing what I'm there for. Arguing with me saying they can't exchange products, while the guy that helped me is behind him saying I said white widow, two people at one time I'm dealing with. Well Marcus eventually gets going on exchanging a marijuana product for another marijuana product, which is illegal. Makes me dig receipt out of trash in there store. Then the final exchange, made me feel bad, taking the label sticking it in my face, saying this is g13 not white widow really in a demoralizing tone. I called him out on it though, and he gets shaky and says its because he has to show the cameras so I don't do this again. The biggest factor is that Marcus is the manager. For you Marcus, for the future on how to do your job, the customer is always right. When I walked in the budtender should have greeted me and apologize even if he is right, then went got the manager. Marcus you then come out apologizing for the miss convinence, tell them no we can't exchange products because of the law and send me on my way. Not put me down and break the law.