I was in a hurry so I placed a Leafly Pickup order. Got there 10 mins later. Stood what ultimately ended up being in line for another 10 mins. Asked if they still did normal express pickups and was told "It depends." Asked about the free battery that was owed from a promotion in Dec. Was told they aren't getting them so neither am I. So basically your experience with them will vary greatly so expect that. I placed express orders and they were pretty quick. But if you hit them on a bad day, you are just going to have to deal with "Express" orders that take 20 mins and "Promotions" to not be fulfilled after two months of lying. I, for one, will be taking by business somewhere where the service is less dependent on the whims of the workers.