J........w

Worst customer service on the face of this planet. I was also ripped off for 100 bucks by them on an exchange. Bought a Trulieve vape that overheated and cooked $100 worth of vape and they refused to replace the product even though the cart is full and discolored. I made no less than six phone calls to them requesting someone with management authority call me on several customer service issues. Got three calls back from six made to them. Promises were made and then someone else would get on the phone and say oh no we're not going to do that, the person you spoke too doesn't have that authority. If you call them to order anything be prepared to leave your name on a voicemail and wait at least four hours sometimes a day or more for a return phone call. Then they'll tell you what little they have in stock. There are plenty of other dispensaries around town to deal with that actually have some semblance of customer service. You don't need Truleveoverpriced merchandise and poor customer service. Postscript, sent 3 count them, yes 3 e-mail messages to the address "Erica" at Trulieve customer service provided in response to a poor yelp review. Did not get a single reply. Trulieve is total GARBAGE in my book.