Story Cannabis - Mechanicsville
7/29/2023
I purchased a 1/8 of snoop dog. I later discovered it weighed out to less than 3grams. I spoke to the budtender who informed me that since it was a prepackaged item they would not address the issue. I went from excited to very disappointed and feeling taken advantage of.
I like that the dispensary is locally convenient but as of now I feel uncomfortable about what I can expect when or if I purchase flower from this dispensary . I’m sure that I’m not the only person who’s had this experience. I was treated in a demeaning way. As though my situation was my fault. I was told that pre-packed buds can be improperly marked at the cost of the consumer.
I spoke with the ass manager who told me that Story has no way to verify the promised weight versus the received quantity. And offered me no guidance as to what I can do to prevent this kind of situation. Essentially he was under professional and trivialized and dismissed my complaint. Leaving me feeling that I should take my business and complaint elsewhere. I will/have reached out to the grower (SunMed Growers) and have yet to hear back from them I can’t imagine that it’s is the Story business model.
This was my first purchase from Story of Waldorf although the initial purchase was pleasant the fact the I didn’t receive what I expected and was treated like a less than valued consumer when I presented my concern is appalling