Vibes are always off....rare occurrence I come across a friendly bud tender. Usually only 4 people working which means painfully long wait times when they are "busy". They'll block you from ordering online if you fail to pick up an online order 3 times.
Customer service has gotten better, but consistently their flower is not labeled correctly. It will say Sativa and I'm struggling to stay awake! Or says it's an indica yet I stayed up until 1am mopping and cleaning my house. I really rely on labeling especially when trying a new strain. Not sure who is to blame, but not fun!
Wait times can be long, decent quality products. Nice cooling fans while you wait outside. Good deals and customer service is hit or miss, mostly hit though