Higher Love - Ironwood (REC)
5/22/2022
I've visited 3 times now; first time I was a walk-in, the other 2 times were express pickup.
Pros:
**Express pickup is a breeze--even on weekends--and I both times, I got all the items I ordered. Orders were fulfilled quickly & were ready when I arrived a few hours later.
**Great location--right on the main highway through town (U.S. Highway 2).
**Good product, decent selection (although it always changes), good prices, and low taxes compared to other states.
Cons:
**Long wait times on weekends if you are a walk-in customer. I personally waited just over an hour, and I got there before they opened--customers that arrived afterwards were being quoted wait times of 2 hours.
**Small waiting area for walk-ins: standing room only on weekends, with the check-in line sometimes going out the door.
**Small parking lot: fills up on weekends, forcing overflow parking on the surrounding side streets (some of those side streets have parking restriction signs).
**The process for express pickup has improved, but could be improved in terms of comfort and security (which might require capital investment for expansion/remodeling, due to the current space configuration).
Despite the shortcomings, which I am sure will get better over time, I absolutely plan to make multiple trips back.