Harvest HOC - Tempe (Med/Rec)
7/11/2020
I have been coming to this location since 2013 and it used to be good place and local to me, but they have changed now. Not as friendly and I feel like they are not dealing honestly anymore. I've earned credits over the years and have never had a problem using them, typically for a few dollars at a time when I might be short a few dollars. Have always shopped their sales and used credits as necessary, but tonight they refused to let me use a little under $7.00 of a 35$ credit. They had a sale for 710 and the order was for $80 and I was short 6.82 (basically tax). This is the first time in all these years that I was not allowed to use part of or the whole credit for my bill for "sale" items. They said it was policy that NO credits can be used for sale items. With that policy - I would never get to use my credits. That is a change for the negative. Needless to say - they lost this sale and more than likely future sales, AND I WOULD NOT RECOMMEND ANYONE SHOP HERE. This was the first time in seven years I was unable to use credits for all or a portion of my bill. I don't think I will bother looking at Harvest locations. I am handicapped and it is difficult for me to get to the location and it was a long hot wait outside tonight - only to be disappointed thoroughly.