Curaleaf - Gilbert
8/3/2021
I am seriously blown away right now. I have never recieved such terrible service at any dispensary in the valley. I quit coming here about a year ago. Today was my first time back. The cashier overcharged me and royally screwed up so I put a call in. I was told by Alex I would recieve a call back, and I quote, "right away" after he spoke to the manager. 3 hours later, I decide to call in myself. I am currently on HOLD and have been for an hour. I have gone up in Q positions - how that's even possible, I do not know. So, I don't know if someone will ever pick up but I will not be back (except to get my money). I wouldn't come back because they don't care about people. Decent product - TERRIBLE STAFF AND CUSTOMER SERVICE**** REALLY BAD**** STILL ON HOLD***** I hope someone can avoid frustration because of this review. I will be taking this complaint up the chain.Im a medical patient and I've been (and continue to be) treated like I don't matter. I wish I could take a back a star! If anyone associate with curaleaf sees this review, please get me off hold????