It says a lot that on Christmas Day, since they had to be open, the boss man Chris was holding down the fort. That says someone cares and culture starts at the top. I'm polite but finicky and picky and indecisive and not one person there has shown any frustration. Value can't be beat and neither can the service. not a fan of the 11th street location but absolutely blown away at this one. I'm in here every other day it seems lol